Terms of Use

Petrosian Esthetic Enterprises, SEV Laser Aesthetics LLC’s, SEV Concierge LAB, Ehsan Ali, M.D. Inc., Abid Chaudhry, M.D, and/or David Robert Khang, M.D. (collectively, “SEV,” “us,” our” or “we”) will grant you (“you,” “your,” and “user”) the right to use its website (“Site”), and any services provided in connection with the Site (the “Services”), conditioned specifically on your agreement to all of the terms and conditions of this Terms of Use (“Terms”). Services and Site may be as accessed from Petrosian Esthetic Enterprises, SEV Laser Aesthetics LLC’s, SEV Concierge LAB, Ehsan Ali, M.D. Inc., Abid Chaudhry, M.D, and/or David Robert Khang, M.D. (collectively, “SEV,” “us,” our” or “we”) will grant you (“you,” “your,” and “user”) the right to use its website (“Site”), and any services provided in connection with the Site (the “Services”), conditioned specifically on your agreement to all of the terms and conditions of this Terms of Use (“Terms”). Services and Site may be as accessed from time to time by the user, regardless of whether the use is in connection with an account or not. Please read these Terms and our Privacy Policy carefully. These Terms govern your access to and use of the Site and Services and constitute a binding legal agreement between you and Sev Skin.

YOU ACKNOWLEDGE AND AGREE THAT, BY ACCESSING OR USING THE SITE OR SERVICES, BY DOWNLOADING OR UPLOADING ANY CONTENT FROM OR THROUGH THE SITE OR SERVICES, OR BY MANIFESTING YOUR ASSENT TO THESE TERMS IN ANY OTHER MANNER YOU ARE INDICATING THAT YOU HAVE READ, AND UNDERSTAND AND AGREE TO BE BOUND BY, THESE TERMS. YOU HAVE NO RIGHT TO ACCESS OR USE THE SITE OR SERVICES, OR COLLECTIVE CONTENT UNLESS YOU AGREE TO THESE TERMS. If you accept or agree to these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms and, in such event, “you” and “your” extends beyond you to also refer and apply to that company or other legal entity.

IMPORTANT, READ CAREFULLY – DISPUTE RESOLUTION. SECTION 20 OF THESE TERMS CONTAINS A DISPUTE RESOLUTION PROVISION THAT (I) REQUIRES YOU TO RESOLVE DISPUTES BETWEEN YOU AND SEV BY BINDING, INDIVIDUAL ARBITRATION; (II) LIMITS YOUR ABILITY TO SEEK RELIEF IN A COURT OF LAW; (III) WAIVES YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR A JURY TRIAL; AND (IV) AND LIMITS THE TIME IN WHICH YOU MAY MAKE A CLAIM.

Part 1

1. KEY DEFINED TERMS

“Collective Content” means, collectively, SEV SKIN Content.

“Content” means information, data, text, graphics, images, or other materials.

Certain areas of the Site (and your access to or use of certain Collective Content) may have different terms and conditions posted or may require you to agree with and accept additional terms and conditions. If there is a conflict between these Terms and terms and conditions posted for a specific area of the Site, Services, or Collective Content, the latter terms and conditions will take precedence with respect to your use of or access to that area of the Site, Services, or Collective Content. Unless explicitly stated otherwise, any new features that augment or enhance the current Services in future shall be subject to these Terms. These new features may be posted to the Site, and you are deemed to have accepted these Terms in connection with your access or use of any such new feature.

2. MODIFICATION

SEV SKIN reserves the right, at its sole discretion, to modify, discontinue or terminate the Site or Services or to modify these Terms, at any time and without prior notice. If we modify these Terms, we will post the modification via the Site or provide you with notice of the modification. By continuing to access or use the Site or Services after we have posted a modification via the Site or have provided you with notice of a modification, you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, you agree to immediately stop using the Site and Services.

3.CONDITIONS ON ACCESS AND USE OF SERVICES

BY USING THIS SERVICE YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD AND THAT YOU ARE LEGALLY ABLE TO ENTER INTO THESE TERMS.

Use of the Services is void where prohibited by law or otherwise. By using the Services, you represent and warrant that you have the right, authority, and capacity to agree to and abide by these Terms and that you are not prohibited from using the Services. You understand that your use of the Services may involve or require the transmission of significant amounts of data. You are solely responsible for all data charges that may be charged by your wireless carrier or internet service provider or that may otherwise arise from your use of the Services.

You understand and agree that the Services may include certain communications from SEV SKIN, such as service announcements and administrative messages, and you may be able to opt out of receiving certain types of announcements or messages. However, you will not be able to opt out of any announcements and messages related to the implementation of SEV SKIN’s Privacy Policy.

You acknowledge and agree that SEV SKIN reserves the right, in its sole discretion, to charge you for and collect fees from you for the use of the Services. SEV SKIN will provide notice of any fee collection via the Services, prior to implementing such a fee, and you will have a choice at that time to continue to use the Services or not. If you choose not to pay, SEV SKIN reserves the right to immediately terminate your access to the Services.

4. DISCLAIMERS

4.1 NO DIAGNOSTIC OR MEDICAL SERVICES

SEV SKIN’S WEBSITE IS PRIMARILY AN INFORMATIONAL TOOL, AND NO PART OF THE SERVICES, SITE, OR COLLECTIVE CONTENT ARE FOR THE DELIVERY OF HEALTH CARE SERVICES, OR CONSTITUTE THE PRACTICE OF ANY MEDICAL, NURSING, OR OTHER PROFESSIONAL HEALTH CARE ADVICE, DIAGNOSIS, OR TREATMENT. NOTHING IN THESE TERMS OF SERVICE, SITE, SERVICES, OR COLLECTIVE CONTENT SHALL BE CONSTRUED AS THE DISPENSING OF MEDICAL, NURSING, OR OTHER HEALTH CARE ADVICE, DIRECTLY OR INDIRECTLY BY SEV SKIN, OR AS A SUBSTITUTE FOR ANY OF THE FOREGOING. ALWAYS SEEK PROFESSIONAL MEDICAL ADVICE IF YOU ARE CONCERNED ABOUT YOUR HEALTH, AND DO NOT DELAY IN SEEKING IT. THE SITE, SERVICES, AND COLLECTIVE CONTENT ARE NOT DESIGNED OR INTENDED FOR USE IN EMERGENCIES OR LIFE THREATENING SITUATIONS OR OTHERWISE TO ADDRESS MEDICAL PROBLEMS.

4.2 NO WARRANTY

YOUR RELIANCE UPON THE CONTENT OBTAINED OR USED BY YOU THROUGH THE SITE OR SERVICES IS SOLELY AT YOUR OWN RISK.

5. PRIVACY

Information that you submit via email to one of SEV SKIN’s offices via the Site may contain individually identifiable information (like your name, phone number, email address) any may be protected under federal and state privacy laws. A complete statement of SEV SKIN’s privacy policy can be found at the Site.

6. LICENSES GRANTED BY SEV TO ITS CONTENT

Subject to your compliance with the terms and conditions of these Terms, SEV SKIN grants you a limited, non-exclusive, non-transferable license: to view, any SEV SKIN Content solely for your personal and non-commercial purposes. You have no right to sublicense the license rights granted in this section.

You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Site, Services, or Collective Content, except as expressly permitted in these Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by SEV SKIN or its licensors, except for the licenses and rights expressly granted in these Terms.

7. FEEDBACK

We welcome and encourage you to provide feedback, comments and suggestions for improvements to the Site or Services (“Feedback”). You may submit Feedback by emailing us. You acknowledge and agree that if you submit any Feedback to us, you hereby grant to us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sub-licensable and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the Feedback for any purpose.

8. GENERAL PROHIBITIONS

You agree not to do any of the following:

(A). Post, upload, publish, submit or transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships;

(B). Post, upload, publish, submit or transmit any Content that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any person or entity; or (vii) promotes illegal or harmful activities or substances;

(C). Use, display, mirror or frame the Site, or any individual element within the Site or Services, SEV SKIN or SEV SKIN’s name, any SEV SKIN trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without SEV SKIN’s express written consent;

(D). Access, tamper with, or use non-public areas of the Site, SEV SKIN’s computer systems, or the technical delivery systems of SEV SKIN’s providers;

(E). Attempt to probe, scan, or test the vulnerability of any SEV SKINsystem or network or breach any security or authentication measures;

(F). Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by SEV SKIN or any of SEV SKIN’s providers or any other third party (including another user) to protect the Site, Services, or Collective Content;

(G). Attempt to access or search the Site, Services, or Collective Content or download Collective Content from the Site or Services through the use of any engine, software, tool, agent, device or mechanism (including scripts, bots, spiders, scraper, crawlers, data mining tools or the like) other than the software and/or search agents provided by SEV SKIN or other generally available third party web browsers;

(H). Send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters or other form of solicitation;

(I). Use any meta tags or other hidden text or metadata utilizing a SEV SKIN trademark, logo URL or product name without SEV SKIN’s express written consent;

(J). Use the Site, Services, or Collective Content for any commercial purpose or the benefit of any third party or in any manner not permitted by these Terms;

(K). Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Site, Services, or Collective Content to send altered, deceptive or false source-identifying information;

(L). Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Site, Services, or Collective Content;

(M). Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Site or Services;

(N). Collect or store any personally identifiable information from the Site or Services;

(O). Impersonate or misrepresent your affiliation with any person or entity;

(P). Violate any applicable law or regulation; or

(Q). Encourage or enable any other individual to do any of the foregoing. SEV will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. SEV SKIN may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms. You acknowledge that SEV SKIN has no obligation to monitor your access to or use of the Site, Services or Collective Content or to review or edit any Collective Content, but has the right to do so for the purpose of operating the Site or Services to ensure your compliance with these Terms and the Privacy Policy, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. SEV SKIN reserves the right, at any time and without prior notice, to remove or disable access to any Collective Content that SEV SKIN, at its sole discretion, considers to be in violation of these Terms, the Privacy Policy, or otherwise harmful to the Site or Services.

9. COPYRIGHT POLICY

SEV SKIN respects copyright law and expects its users to do the same.

10. LINKS

The Site or Services may contain links to third-party websites or resources. You acknowledge and agree that SEV SKIN is not responsible or liable for: (A) the availability or accuracy of such websites or resources; or (B) the Content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by SEV SKIN of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources or the Content, products, or services on or available from such websites or resources.

Part 2

11. TERMINATION CANCELLATION

SEV SKIN reserves the right to revoke your access to and use of the Site, Services and Collective Content at any time, with or without cause.

12. DISCLAIMERS

THE SITE, SERVICES, AND COLLECTIVE CONTENT ARE PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, SEV SKIN EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. SEV SKIN MAKES NO WARRANTY THAT THE SITE, SERVICES, OR COLLECTIVE CONTENT WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. SEV SKIN MAKES NO WARRANTY REGARDING THE QUALITY OF ANY PRODUCTS, SERVICES OR COLLECTIVE CONTENT PURCHASED OR OBTAINED THROUGH THE SITE OR SERVICES OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SITE OR SERVICES.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM SEV OR THROUGH THE SITE, SERVICES, OR COLLECTIVE CONTENT, WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE SITE AND SERVICES AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SITE OR SERVICES. YOU UNDERSTAND THAT SEV SKIN DOES NOT TAKE RESPONSIBILITY FOR SCREENING OR INQUIRY INTO THE BACKGROUND OF ANY USERS OF THE SITE OR SERVICES, NOR DOES SEV SKIN VERIFY OR TAKE RESPONSIBILITY FOR THE STATEMENTS OF USERS OF THE SITE OR SERVICES. SEV SKIN MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF USERS OF THE SITE OR SERVICES.

13. INDEMNITY

You agree to defend, indemnify, and hold SEV SKIN, its officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, proceedings or demands including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Site, Services, or Collective Content, or your violation of these Terms.

14. LIMITATION OF LIABILITY

YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE SITE, SERVICES, AND COLLECTIVE CONTENT REMAINS WITH YOU. NEITHER SEV NOR ANY OTHER PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITE, SERVICES, OR COLLECTIVE CONTENT WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SITE, SERVICES, OR COLLECTIVE CONTENT, OR FROM ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE SITE, SERVICES OR OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SITE OR SERVICES WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT SEV SKIN HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED IN MEETING ITS ESSENTIAL PURPOSE.

15. PROPRIETARY RIGHTS NOTICES

All trademarks, service marks, logos, trade names and any other proprietary designations of SEV SKIN used herein are trademarks or registered trademarks of SEV SKIN. Any other trademarks, service marks, logos, trade names and any other proprietary designations are the trademarks or registered trademarks of their respective parties.

16. APPLICABLE LAW

These Terms shall be governed by the laws of the State of California. Subject to the dispute resolution provisions set out in Section 20 (DISPUTE RESOLUTION), the courts of the State of California shall have jurisdiction to entertain any action arising under these terms or any other agreement, document or instrument contemplated herein, and you hereby accept and irrevocably submit to the jurisdiction of the courts of California and acknowledge their competence and agree to be bound by any judgment thereof. Notwithstanding the governance of these Terms, you may have additional obligations and responsibilities to adhere to in the jurisdiction in which you practice medicine or another health profession.

17. ENTIRE AGREEMENT

These Terms constitute the entire and exclusive understanding and agreement between SEV SKIN and you regarding the Site, Services, and Collective Content, and these Terms supersede and replace any and all prior oral or written understandings or agreements between SEV SKIN and you regarding the Site, Services, and Collective Content.

18. ASSIGNMENT

You may not assign or transfer these Terms, by operation of law or otherwise, without SEV SKIN’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. SEV SKIN may assign or transfer these Terms, at its sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.

19. NOTICES

Any notices or other communications permitted or required hereunder, including those regarding modifications to these Terms, will be in writing and given: (i) by SEV SKIN via email (in each case to the address that you provide); or (ii) by posting to the Site. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.

20. DISPUTE RESOLUTION

BY AGREEING TO THESE TERMS, YOU AGREE TO RESOLVE ANY DISPUTE BETWEEN YOU AND SEV AS DESCRIBED IN THIS SECTION. PLEASE READ THIS DISPUTE RESOLUTION PROVISION CAREFULLY, AS IT AFFECTS YOUR RIGHTS AND WILL IMPACT HOW ANY CLAIMS YOU AND SEV HAVE AGAINST EACH OTHER ARE RESOLVED.

The parties desire to resolve any dispute, claim or controversy arising out of or relating to your use of or access to our Site, Services, or SEV SKIN Content, these Terms or the breach, termination, enforcement, interpretation, or validity of these Terms (a “Dispute”) through discussions and negotiations between each other. The parties shall use their best efforts to work in good faith to resolve any Dispute you may have regarding the Site, Services, or SEV SKIN Content through its customer service department, which shall be a precondition to you initiating arbitration against SEV SKIN. However, we realize there may be cases where we may not be able to resolve an issue to a user’s satisfaction. If you are unable to informally resolve any Dispute with SEV SKIN, or if SEV SKIN raises a Dispute with you, such Dispute shall be submitted to binding, confidential arbitration. All such Disputes shall be resolved by binding arbitration in Los Angeles, California, administered by JAMS, and before a single arbitrator pursuant to JAMS’s Comprehensive Arbitration Rules and Procedures. The arbitrator may, but shall not be obligated, to award to the party to the Dispute whom the panel decides has achieved substantial success in the arbitration proceedings all or any part of the legal fees, arbitrator’s fees and costs and other costs incurred by that party with respect to the arbitration. The arbitration shall be conducted in strict confidence, and there shall be no disclosure to any person (other than necessary to carry out the arbitration) of the existence of the dispute or any aspect of the dispute. Judgment on the Award may be entered in any court having jurisdiction.

If you bring a Dispute in a manner other than in accordance with this Section, you agree that we may move to have it dismissed, and that you will be responsible for our reasonable attorneys’ fees, court costs, and disbursements in doing so. Additionally, in any action or proceeding to enforce rights under these Terms, the prevailing party will be entitled to reasonable attorneys’ fees, court costs, and disbursements.

TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW: YOU AND SEV AGREE THAT (a) EACH MAY BRING A DISPUTE AGAINST THE OTHER ONLY IN YOUR OR SEV’S INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION, AND (b) UNLESS BOTH YOU AND SEV AGREE, NO ARBITRATOR OR JUDGE MAY CONSOLIDATE MORE THAN ONE PERSON’S DISPUTE OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

YOU MUST FILE A CLAIM WITH JAMS OR A PERMITTED COURT WITHIN ONE YEAR OF THE DATE OF THE OCCURRENCE OF THE EVENT OR FACTS GIVING RISE TO A DISPUTE, OR YOU WAIVE THE RIGHT TO PURSUE ANY DISPUTE BASED ON SUCH EVENT OR FACTS.

21. GENERAL

The failure of SEV SKIN to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of SEV SKIN Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise. If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect

22.MISCELLANEOUS

Consent to Do Business Electronically. We may use and rely upon electronic records and electronic signatures for the execution and delivery of these Terms and any other agreements, undertakings, notices, disclosures or other documents, communications or information of any type sent or received in accordance with these Terms and in performing our obligations and exercising our rights under these Terms. Neither you nor we will prevent or inhibit in any way the other party from printing, saving, or otherwise storing electronic records sent or otherwise made available to the other party. You agree not to contest the authorization for, or validity or enforceability of, electronic records and electronic signatures, or the admissibility of copies thereof, under any applicable law relating to whether certain agreements, files, or electronic records are to be in writing or signed by you to be bound thereby. You will bear your own costs and expenses in conducting business electronically, and will undertake all steps necessary, including software, hardware, and other equipment upgrades and purchases, in order to be able to conduct business electronically.

Equitable Relief. You agree that breach of the provisions of these Terms would cause irreparable harm and significant injury to us which would be both difficult to ascertain and which would not be compensable by damages alone. As such, you agree that we have the right to enforce the provisions of these Terms by injunction (without necessity of posting bond), specific performance, or other equitable relief without prejudice to any other rights and remedies we may have for your breach of these Terms.

Survival. The provisions of these Terms that by their content are intended to survive the expiration or termination of these Terms, including, without limitation, provisions governing ownership and use of intellectual property, representations, disclaimers, warranties, liability, indemnification, governing law, jurisdiction, venue, remedies, rights after termination, and interpretation of these Terms, will survive the expiration or termination of these Terms for their full statutory period.

23.CONTACTING SEV

If you have any questions about these Terms of Use, please contact SEV SKIN, by telephone at (323) 944-0801 or email at info@sevskin.com.

Standard Terms And Conditions

SEV SKIN Hair Removal Memberships

These Standard Terms and Conditions (“STC(s)”) govern the purchase and provision of services under any Unlimited Laser Hair Removal Plan purchased from any of the following SEV SKIN-affiliated entities (collectively referred to herein as “SEV SKIN”):

Ehsan Ali M.D., Inc., a California professional corporation

Petrosian Esthetic Enterprises, LLC

SEV, LLC

SEV Medical IL, PLLC

SEV Medical, PLLC

SEV Medical Nevada Williams, PLLC

SEV Medical MA, PLLC

For questions regarding these STCs, please contact customerrelations@sevskin.com

  1. Membership Description and Limitations‍
    1. You (the “Client”) have agreed to purchase the SEV SKIN Laser 18-Month Laser Hair Removal Membership(the “Membership”)
    2. The Membership is designed to optimize hair reduction results based on medical guidelines. The Membership permits a maximum of one (1) laser hair removal service per calendar month during the 18-month term.
    3. Unused monthly sessions do not carry over to subsequent months.
  1. Eligibility and Medical Assessment‍
    1. Client acknowledges and agrees that laser hair removal services may not be suitable for everyone, and understands that SEV SKIN cannot guarantee any specific result from Client’s purchase of the Membership.
    2. Prior to the first treatment, Client must complete a consultation and medical history form to ensure suitability for the service. If, prior to the first laser hair removal service, Client is found not to be medically eligible for laser hair removal services, the Membership will be refunded in full.
    3. SEV SKIN reserves the right to deny or postpone treatment based on medical contraindications. Treatment that is discontinued for medical reasons will not result in a full or partial refund for Client.
  1. Membership Freeze Policy for Medical Reasons
    1. Eligibility for Membership Freeze. Clients may be placed on a temporary medical freeze if a SEV SKIN clinical professional determines that such a freeze is in the Client’s best clinical interests. Clients may also request to freeze their Membership due to medical reasons by providing the written statement of a licensed clinical professional (physician, nurse practitioner, or physician assistant) with a treatment relationship with the Client. This statement must include:
      • A statement confirming that the Client is unable to use the Membership benefits for medical reasons;
      • The expected duration of the medical condition that impacts their ability to participate; and
      • The contact details of the clinical professional for verification purposes.‍
    2. Duration of the Freeze‍
      • The Membership may be frozen for an initial period of up to three months, subject to review.
      • Extensions beyond the initial freeze period may be granted upon submission of updated medical documentation.
      • In no event will a medical freeze extend beyond six months, unless the Client is pregnant, in which case the freeze will be extended based on the direction of a licensed clinical professional.
  1. Request Process To request a Membership freeze, Clients must:
    • Submit a written request via email to planfreeze@sevskin.com or other official communication channels specified by SEV SKIN.
    • Attach the required written statement by the Client’s licensed clinical professional to the request.
    • Submit the request at least 7 days before the intended freeze start date, unless the Client’s medical condition prevents such notice.
  1. Membership Status During Freeze‍
    • During the freeze period, Client will continue to be charged any recurring fees associated with the Membership, including any fees charged by third party financing sources.
    • Access to Membership benefits will be suspended for the duration of the freeze.
    • The Membership term will be extended by the duration of the freeze period.
  1. Membership Reactivation‍
    • The Membership will automatically resume at the end of the approved freeze period.
    • Clients may request an earlier reactivation date by notifying the Company in writing.
  1. Limitations and Exclusions‍
    • Membership freezes are intended solely for temporary medical reasons and do not apply to non-medical circumstances.
    • This policy does not apply to past periods of non-use or to subscriptions that are already canceled or terminated.
  1. Amendments and Updates The Company may prospectively amend this policy at any time. Clients will be notified of any significant changes to the policy.
  1. Regional Service Restriction‍
    1. The sessions included in the Membership may only be redeemed at SEV SKIN locations within the pricing region where the Membership was originally purchased. SEV SKIN pricing regions are:
      • Pricing Region 1: Glendale, CA, West Hollywood, CA, Calabasas, CA, Irvine, CA, Hermosa Beach, CA, Long Beach, CA, Rancho, CA, Redlands, CA, Meridian, ID, Holladay, UT.
      • Pricing Region 2: Las Vegas, NV, San Antonio, TX, Austin, TX, Fort Worth, TX, Frisco, TX, Houston, TX, Uptown Dallas, TX, Fishtown, PA, King Of Prussia, PA, Fort Lauderdale, FL, Brickell, FL, Lake Mary, FL, East Village, CA, La Jolla, CA.
      • Pricing Region 3: Bakersfield, CA, Dublin, CA, Fresno, CA, Los Gatos, CA, Roseville, CA, San Francisco, CA, San Rafael, CA, Walnut Creek, CA, Burlingame, CA, Brooklyn, NY, Midtown, NY, SoHo, NY, Central Park, NY, Williamsburg, NY, Lincoln Park, IL, Naperville, IL, Minneapolis, MN, Alpharetta, GA, Buckhead, GA, Alexandria, VA, Chevy Chase, MD.
      • Pricing Region 4: Mill Creek, WA, Northgate, WA, Southcenter, WA, Tacoma, WA.
    2. Services requested at SEV SKIN locations outside the original pricing region will not be honored under this Membership, and will require additional fees.
  1. Free Annual Touchup‍
    1. As a thank you for your loyalty, SEV SKIN currently offers Laser Hair Removal Membership Clients an extra service after the treatment plan is complete. After the 18-month Membership ends, Membership Clients are currently eligible for a free “Touch Up” for the area purchased once per calendar year.
    2. Touch Up appointments will not exceed 5 minutes for XS to L Membership, and 10 minutes for XL and Full Body Memberships, and remain subject to all SEV SKIN policies and procedures, including clinical protocols, scheduling and cancellation policies, and all applicable STCs. Touch Up appointments treat sparse hair regrowth and are not intended to replicate the effects of a full treatment regimen for a full treatment area. Client must arrive unshaven so service provider can identify and target regrowth.
    3. This annual Touch Up is a courtesy extended to our Membership Clients, and SEV SKIN reserves the right to change, modify, or cancel this additional service at any time.
  1. Term and Termination‍
    1. The Membership will begin on the date upon which the Client pays for the Membership in full, and will continue for a period of eighteen (18) months, excluding any approved freeze periods.
    2. Client may elect to terminate the Membership at any time, but such termination shall not entitle Client to any refund except as required by law.
    3. SEV SKIN reserves the right to terminate Client’s Membership immediately if Client violates any terms of these STCs or fails to comply with treatment instructions.
  1. Pricing and Payment Terms‍
    1. The total cost for the Membership is either:
      1. Payable in full by the Client or through financing prior to the first treatment.
      2. If SEV SKIN is unable to charge the Card on File for any reason, Client will not have access to services associated with the Membership until the payment issue is resolved. If payment issue remains unresolved after 60 days, the Membership will be cancellable by SEV SKIN.
    2. Payments are non-refundable, except in cases where a refund is mandated by applicable law, or as otherwise described in this Agreement.
  1. Rescheduling and Cancellation‍
    1. Appointments must be scheduled in advance through the SEV Laser website or by calling an appropriate SEV SKIN location.
    2. Cancellations or rescheduling requests are subject to SEV Laser’s cancellation and rescheduling policy, available at: https://sevskin.com/appt-info/
  1. Client Responsibilities‍
    1. Client agrees to follow all pre- and post-treatment care instructions provided by SEV SKIN.
    2. Client must inform SEV SKIN of any changes in medical condition, medications, or other factors that could impact the treatment.
    3. Client must fully and accurately complete all Client intake forms, notices, and consents required for laser hair removal services.
    4. Client acknowledges and agrees that the frequency and timing of laser hair removal appointments will be determined and subject to medical guidelines, including recommendations based on individual skin type, hair growth cycles, and other relevant factors. The Client understands that adhering to the recommended schedule is essential to achieve optimal results and minimize potential risks. Any deviation from the recommended schedule is at the Client’s own risk and may affect the effectiveness of the treatment.
  1. Confidentiality and Privacy

‍To understand how SEV SKIN collects, uses, and discloses personal information, please review SEV SKIN's Privacy Policy, available here: https://sevskin.com/privacy/

SEV SKIN Introductory Offer Policy


Last Updated: September 3O, 2026


Petrosian Esthetic Enterprises, LLC (“SEV SKIN” “we,” or “us”) is pleased to offer certain promotions (“Offers”) to new and existing Clients. The following policy (“Introductory Offer Policy”) outlines the terms and conditions applicable to the Offers. The Offers are subject to this Introductory Offer Policy, our Terms of Use available at https://sevskin.com/terms/ and our Privacy Notice available at https://sevskin.com/privacy/ (collectively, the “Terms”).

1. Offer Details and Eligibility

  • New and existing Clients who book directly with us are entitled to receive a free or discounted service, as may be offered by SEV SKIN from time to time. Eligible Offers are disclosed in the applicable service description located on the SEV SKIN website or through SEV SKIN’s mobile application (the “Service Description”).
  • Offers are only valid on select treatment areas, as determined by SEV SKIN and disclosed in the Service Description.
  • To claim an Offer, eligible Clients must enter the coupon code unique to that service when completing the booking process via SEV SKIN , and submit a valid credit card. Coupon codes are disclosed in the applicable Service Description.
  • New and existing Clients who claim an Offer agree to this Introductory Offer Policy.

2. Offer Limitations

  • Each of the Offers applies only to a Client’s first treatment session at SEV SKIN(i.e., a Client cannot use an Offer for a service it has already experienced at SEV SKIN).
  • Each Offer is limited to one (1) per Client.
  • The Offers cannot be combined with any other promotions, discounts, or offers.
  • The Offers are non-transferable and non-assignable and may only be used by the eligible Client who booked the session.
  • The opening of more than one (1) account by a Client and the use of a Client’s account by an individual other than the Client to redeem an Offer will be considered fraud.
  • All Clients must be medically approved for treatment prior to receiving a treatment session. If a Client is not medically approved, they cannot claim an Offer.
  • SEV SKIN reserves the right to deny or postpone treatment based on medical contraindications. Treatment that is commenced, but discontinued for medical reasons will count as a redemption of the Offer and will not result in a full or partial reinstatement of the Offer.

3. Appointment Policies

  • Appointments with SEV SKIN are subject to availability and must be scheduled in advance through the SEV SKIN website or by calling an appropriate SEV SKIN location
  • A Late cancellation (less than 24 hours’ notice) and no-show will count as a redemption of the Offer and will not result in a full or partial reinstatement of the Offer.

4. Client Communications

Clients agree to allow SEV SKIN to communicate via mail, email, phone (including text messages), external websites and various other channels. SEV SKIN may use these channels to communicate with Clients about account status, program or Introductory Offer Policy change, special offers or promotions, or other matters SEV SKIN believes may be of interest to Clients.

5. Modifications & Termination

  • SEV SKIN may modify this Introductory Offer Policy at any time without prior written notice.
  • Each Client is responsible for remaining knowledgeable about the Offer terms and conditions, including any updates or modifications thereto, which can be found at https://sevskin.com/terms/.

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SEV SKIN Loyalty Program Policy

Last Updated: September 30, 2026

Petrosian Esthetic Enterprises, LLC (“SEV SKIN,” “we,” or “us”) offers the SEV Suite loyalty program (the “Program”) to reward and thank our loyal clients. The Program is available to enrolled members. The following policy (“Policy”) forms the agreement between SEV SKIN and you (“you” or “your”) as a Participant (as defined below) in the Program. Participation in the Program is subject to this Policy, our Terms of Use available at https://sevsking.com/terms/ and our Privacy Notice available at https://sevskin.com/privacy/ (collectively, the “Terms”).

1. Membership Eligibility & Enrollment

  • Membership in the Program is free for individuals who are 18 years old, and who agree to the Policy in its entirety (“Participants”).
  • A Participant may have only one (1) account for its membership in the Program. Such account is personal and cannot be sold, transferred, assigned to or shared with any other individual, including family and friends. The opening of more than one (1) account by a Participant and the use of Participant’s account by an individual other than the Participant will be considered fraud.
  • There are no membership fees associated with the Program.

2. Earning Points

Points can be earned through the following activities:

  • Purchases: Earn 25 points per $20 spent on eligible SEV SKIN services and products.
  • Referrals: Receive 2,000 points for each new customer referred by you who uses your referral code and completes his or her first service appointment with SEV SKIN.
  • Rebooking In-Office: Earn 25 points when you rebook your next appointment at the time of your current visit.
  • Online/In-App Booking: Earn 15 points when booking through the SEV SKIN webstore or SEV SKIN customer application (“App”) (not combinable with in-office rebooking points).

Participants may review their points earned to date through the App.

3. Point Redemption

  • Points may only be redeemed through the purchase of eligible SEV SKIN products and services.
  • Points are non-transferable and cannot be redeemed for cash.
  • Points are not stackable with other offers or promotions. Points cannot be used for partial purchases or purchases of alternative, non-eligible services/products.

4. Expiration Policy

Points will expire 24 months after the date they are earned, unless redeemed prior.

5. Communication

Participant agrees to allow SEV SKIN to communicate via mail, email, phone (including text messages), external websites and various other channels. SEV SKIN may use these channels to communicate with Participant about account status, program or Policy change, special offers or promotions, or other matters SEV SKIN believes may be of interest to Participant.

6. Social Media Sharing & Referral Code Disclosure Requirements

By sharing a referral code on social media or any other public forum, Participant agrees that it shall:

SEV SKIN reserves the right, but not the obligation, to monitor Participant’s social media posts that include SEV SKIN referral codes and to notify Participant of any content that SEV SKIN believes is outside of applicable FTC guidelines or the terms of this Policy. Non-compliance may result in revocation of referral points, suspension of referral privileges, or termination from the Program.

7. General Terms

  • This Policy may include technical inaccuracies or typographical errors, and we may make changes or improvements at any time. SEV SKIN reserves the right to change or discontinue the Program or its benefits, change the time in which you have to earn a particular reward, change other features of the Program, or modify this Policy at any time, without notice. Your continued participation in the Program after any such modification shall constitute your consent to such modification.
  • SEV SKIN reserves the right to terminate your points or membership if we determine in our sole discretion that you have violated the Terms.
  • Each Participant is responsible for remaining knowledgeable about the Program terms and conditions, including any updates or modifications thereto, which can be found in the Participant’s webstore profile under “Memberships” or at sevskin.com/terms/.
  • Points are awarded at SEV SKIN’s sole discretion and may be adjusted for returns, cancellations, or other account activity.
  • Abuse of the Program, including fraud or misrepresentation, as determined by SEV SKIN, may result in account suspension or termination and forfeiture of points.

8. Contact

For questions regarding your loyalty points or Program details, please contact us via the App or visit your nearest SEV SKIN location.

Cancellation/No-Show Policy for All Appointments

  • Cancellations made 48 hours or less prior to the appointment will incur a fee equal to 50% of the Single Service price for the scheduled treatment(s). This policy applies to all clients. If applicable, the number of services remaining in the client’s prepaid Package or Plan will not be affected.
  • Clients who miss their appointment without prior notice will also be subject to the cancellation policy.
  • While we will do our best to accommodate late arrivals, clients who are more than 5 minutes late to their appointment are subject to the late cancellation fee.